Concierge / Reception Security
StrongGuard Security UK LTD represents a new approach to Reception and Concierge services. Our 5-star corporate reception and concierge professionals will welcome your guests into your business premises with meticulous attention to detail and a smart and friendly approach.
From hotels to office blocks, our experienced and highly skilled security teams guarantee your visitors a first-class experience. We offer so much more than just the basic concierge or reception duties; from controlling access, proactively monitoring security threats through to taking and checking deliveries, we can also provide security and temperature control check points.
We’re renowned for professional but friendly service which ensures the highest levels of customer satisfaction – for both your team and your visitors.
GETTING TO KNOW YOU
The most important thing is understanding your business; your values, ethos and brand. By digging deep into your company culture we can ensure our security officers reflect you in the best possible light as they become the public face of your business. As part of our commitment to enhance your corporate brand, we’ll work with you to develop a bespoke first point of contact experience for your staff, visitors.
Our security officers will be provided with uniforms which are tailored to match those of your corporate identity and will undergo thorough training so they know your needs and concerns inside out.
5 STAR SERVICE
We take a holistic approach to the planning of our concierge services, and, as with everything in our organisation, embrace the developing opportunities to champion innovation. Our concierge professionals are all hand-picked and a true passion and eye for great customer service, they will engage with your staff, visitors and guests in a professional yet friendly way and with exceptional, personal attention to detail.
With a wealth of concierge experience, our security teams bring vast knowledge to the role and are always on hand to offer advice or suggestions to help improve the visitor experience. The smallest details often make the biggest impact, so the availability of a complimentary newspaper of choice, or the presentation of fresh flowers, can be a nice touch to accompany either the grandest or most discrete of visitor welcomes.
By choosing StrongGuard Security UK LTD to represent your brand from the point of arrival, your visitors and colleagues will feel a sense of value and appreciation as their expectations are professionally managed and exceeded.
Delivering this quality requires specialist selection, recruitment, and training of key colleagues, who not only demonstrate professionalism and innovation, but also offer warmth as well as efficiency. At StrongGuard Security UK LTD we take pride in our commitment to supporting the personal and professional growth of our colleagues. The more we invest into them, the more they can do for you.
Out team are not just staff to us, or an outsourced hire for you; they are brand ambassadors for everyone involved. We guarantee that their appointment will form a key part of your organisational culture, as well as helping to shape your customer experience.
Our drive to be the best – and to offer the best – underpins everything we do.
SO MUCH MORE THAN JUST A HELLO
By choosing to partner with StrongGuard Security UK LTD you know that you’re in safe hands. Yes, our security officers can provide a warm welcome, answer calls and emails, take deliveries and keep your front of house space clean and hazard free – but we offer so much more as standard. Our dedicated leadership teams are made up of highly trained and experienced professionals with a combination of over 125 years of expertise in the security industry.
Every member of our Leadership and Security Teams are comprehensively insured, screened and vetted to the BS 7858 and hold valid SIA licences in accordance with the Private Security Industry Act (PSIA) 2001. We’re dedicated to the lifelong learning for our teams and constantly strive to innovate and lead the
way in the Security industry. Because of this, you’re guaranteed peace of mind when it comes to the public facing role of reception/concierge security.
As well as a polite, professional welcome to your premises, our security officers are highly trained and provide a wealth of additional skills and support.
We are one of the very few security organisations that employs a diverse range of ex-military and ex- police service personnel which means they stay calm under pressure, work pro-actively and ensuring the safety of your colleagues and guests is paramount.
Our teams are highly trained to deliver first aid, manage access and egress to ensure compliance and safety for everyone inside and around your premises. They can also provide an ongoing safety and security health check to maintain a safe working environment.
We can provide body scanners for additional security checks, biotech scanning to increase security and can now offer temperature scanners in the wake of the Coronavirus pandemic.