Female Concierge (Sheffield)

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Due to the sensitive nature of our service, we are recruiting for a female security / concierge officer. This role is exempt under Schedule 9, Part 1 of the Equality Act 2010.

Do you have what it takes to join our award-winning teams? If you do we would love to hear from you. We have an exciting Concierge position in Sheffield.

We are looking for experienced, honest, reliable and professional front of house FEMALE concierge personnel in Sheffield.

The concierge officer will be working on duty alone and responsible for providing a first class reception service, whilst ensuring the safety, security and health and safety of the building, residents, contractors and staff.

Job Details:

Posting date:

16 May 2022


£9.50 per hour


  • Part – Time Contract.
  • 26 Hours Per Week (Tuesdays and Sundays)

Additional hours may be available, subject to business and site demand.

Closing date:

16 June 2022



Job type:

Permanent Part Time Contract

Job reference:


Job Title: Female Concierge Officer

Reporting to: Operations Manager and Operations Support Supervisor

PAYE – paid 15th each month

Benefits – Uniform, Company Pension, Employee Awards, Employee Assistance Scheme (EAS), Training & Development

This is a permanent contract position, therefore candidates need only apply for this role if they are flexible covering nights, weekends and bank holidays.


Roles and Responsibilities:

The main duties of the female concierge officer is to assist the client, service users and associated agencies on site in maintaining a safe, secure and pleasant environment.

– Creating a positive first impression for the development.

– General reception duties, including excellent record keeping.

– Communicate effectively through verbal and written records for other professionals.

– To ensure factual and accurate recording of information to handover to the on site support teams and to ensure that all recordings of information are stored securely.

– To ensure that information is gathered and collated for monitoring and outcome purposes.

– Dealing with service users, approved agencies and contractors.

– Regular health and safety checks internally and externally.

– Dealing with enquiries from service users and providing the correct contact details within a crisis situations.

– Ensure that any safeguarding (adult and child) issues are communicated and escalated as per specific on site procedures.

– To comply with policies and procedures.

– Undertake training and professional development, as necessary in order to be able to fulfill the role.

– Represent StrongGuard Security UK, the client and other support agencies to their values during the course of your duties.

– Cleaning duties as per the site cleaning schedule.

A full list of duties will be discussed at interview stage.


Applicants must have / be:

– Excellent customer service and communication skills, verbal, written and listening.

– Able to communicate at all levels and with people whose first language is not English.

– Flexible and reliable with an excellent attendance and punctuality record.

– Smart and approachable.

– A team player with a positive, solution focused approach.

– Must be able to communicate clearly, sometimes over sensitive and / or complex issues in a non-judgmental way.

– Be able to maintain professionalism (professional boundaries) when dealing with situations which may be stressful, demanding and challenging.

– Enthusiastic and must enjoy working with people.

– A valid SIA (Door Supervision or Security) licence Preferred but not essential as training will be given.

The applicant ideally would hold a valid First Aid certificate, however this is not essential and training will be given.

The applicant would ideally have access to a vehicle, due to shift times.

Start – following satisfactory interview, background checks and DBS.

Applicant must be able to provide a minimum of 10 years employment / unemployment / educational history (no gaps greater than 30 days). This is required for Screening and Vetting as per the current BS 7858.

We are an Equal Opportunities employer & SIA Approved Contractor.